This a two day Customer Service Training Course that equips delegates with a full spectrum of basics to deliver customer service excellence.
It's about identifying your company values, the importance of living your brand promise while ensuring that your customers are satisfied at all times.
This customer service course will be a balanced mix of theory and practice, with a special emphasis on the turning brand values into a company strategy going forward. There will be interactive group exercises,
Delving into what makes us become a true leader and having a serving attitude.
Developing attitudes and mindset, equipping teams and giving them the necessary tools to prepare them for the workplace.